Saint Paul Regional Water Services is implementing a new, radio-read, water metering system throughout its service area.
The new radio-read, water metering system will bring efficiency to meter reading and billing operation and eliminate estimated bills due to inaccessibility.
Driving by homes and businesses to get meter readings will be more convenient for our customers, who no longer need to allow meter readers onto their private property, and less labor intensive for the utility, providing cost savings.
How Does it Work?
The new water metering system incorporates an off-the-shelf, battery-operated radio transmitter onto the water meter.
The water meter, with its integrated radio, transmits a relatively weak radio frequency signal, producing radio frequency waves many times lower than many other everyday items found in homes, such as cell phones, baby monitors, and wireless routers.
When it is time to get your water meter reading, we drive by the property with a special receiver. Data consisting of your unique meter number and the digits of your meter reading are transmitted to our receiver. We use those meter readings in our billing software to generate your water bill.
If we can not get that data, an error code transmits. No personal information is transmitted.Watch a video of the meter replacement process
View a map of the replacement schedule. Find out when installations will take place in your area.
- All 94,000 water meters in the areas served by Saint Paul Regional Water Services will be replaced between now and 2013.
- New water meters ensure everyone who uses SPRWS water is paying for actual water used, no more, no less.
- Meter replacement is required of all SPRWS customers.
- There is no upfront cost for the meter replacement. You will not be asked for payment.
- The more modern and reliable meters have an integrated radio transmission device and allow SPRWS to obtain meter readings using drive-by reading technology.
- New meter radio reads will be less disruptive for customers with less chance of estimated readings due to access limitations.
- Meter readers will no longer need to enter private property to plug in a hand-held reading device.
- New meters will be more efficient to read and allow easier access for staff and less staff time resulting in savings to customers over time.